Efforts to Minimize Spread of COVID-19

In an effort to minimize the spread and flatten the curve of COVID-19, all Interlake offices will be closed temporarily to walk in services.

All clients are asked to call or email us to handle any enquiries you may have including General Insurance Transactions and the following Autopac Transactions:

New registration and policy application (including rental vehicle insurance and temporary registration)

Renewal of a driver’s licence

Reapplication of a lapsed driver's licence

Manual reassessment of an active or lapsed driver's licence

Driver's licence replacement

Basic ID card replacement (no information changes)

Vehicle insurance coverage renewal, reassessment, reactivation, reapplication


Mid-term change




If you require assistance with another service not available by telephone or email, please call your local office to schedule an appointment.

Individuals will not be able to visit the office if they:

have traveled Internationally in the last 14 days or had contact with an individual who has travelled Internationally;

have had sustained contact with an infected individual or someone who has been quarantined due to exposure to COVID-19;

are under self-monitor or self-isolation;

are experiencing cough, fever or flu like symptoms.


If you need to meet with your Customer Service Representative, please contact them directly and book an appointment. Contact information can be found here:



Our priority is to protect the health and safety of our staff, clients and communities alike. We are here to serve our clients and assist with any immediate insurance needs during this time. We thank you for your cooperation as we all navigate the evolving status of COVID-19. We will continue to monitor the situation and will provide updates.

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